Customer Service Agreement - Cameleon Paints | Industrial Coatings | Protective Coatings | Toll Manufacturing | Textured Coatings

Fax for Orders

+0061 8 9302 2577

Phone for Orders

+0061 8 9302 2578

Email for Orders

vince@cameleon.com.au

Orders

Service Agreement

Contact Person(s)

Orders Taken

Verbally, 0800hrs - 1630hrs, Monday to Friday
Fax & Email - 24 hours, Monday to Friday

Vince Pedulla
Stephen Jones
Warren Quigley

Order Cut-Off

Protective Coatings stock items ordered before 11:00 am will be dispatched the same day. Orders received after the 11:00 am deadline will be dispatched the next working day. Items that are not in stock will be available for dispatch within 3 working days.

Decorative Coatings stock items ordered before 11:00 am will be dispatched the same day. Orders received after the 11:00 am deadline will be dispatched the next working day. Items that are not in stock will be available for dispatch within 3 working days.

Non-Standard items - refer to Cameleon Order's staff for delivery details.

Tint Service

Existing colours less than 60 litres (ie standard or repeat colours) will be dispatched the next day. Items that are not in stock, or in excess of 60 litres will be available for dispatch within 2 working days or less.
New formula colours - from date of sample being available, an additional 24 to 48 hours is required before product will be dispatched.

Out of Stock, or Dispatch delay

Advice will be given the same day as the order is received, or by midday of the following day at the latest.

Consultancy

Service Agreement

Contact

Specification & Product Advice

8:00 am to 4:30 pm, Monday to Friday

Colin Sanfilippo
Steve Moller
Nola Burns

Written Specifications

Full detail supplied - 1 or 2 page specification available within 2 days. Complex specifications requiring research, with 5 - 10 days.